My hometown store.. always a good visit. I am a frequent customer and always go with the flow. Yesterday, I had the longest wait I have ever encountered at the store. So much so that I was compelled to write this review. Sunday, 4:15.. I ran into the store for just a few items. You always hope you can get in and out but sometimes you have to wait - which is expected. There was only 4 cashiers open and the self check outs. Every line was long including the self check outs. Since I was waiting so long I was looking around and realized that the express check out wasn't open. There was no one working and it was dark. I am referring to where customers can buy cigarettes. This was one of the contributing problems and lack of staff working maybe? When the lines are long and it gets crowed.. isn't there someone managing the area that can ensure that more cashiers will open up? It was just bazaar and this a grocery store - not walmart!!!? (meaning lack of cashiers open) Maybe many staff members called off or there was a change in management? The express check out should never be closed..if the cashier is going to lunch or break then someone else should cover.. it was really obvious this was part if the problem.
I really hope this not a reoccurring issue.. because then I will be forced to drive to Robinson GE..