I was a steady regular here right from when they opened, but have stopped coming mainly due to terrible slow service. It just took 20 minutes to get a curry chicken with only one customer ahead of me. I wouldn't mention it except that is typical of my last dozen visits. In fact, I have ifyen jusy given up and left many times, and have witnessed many other customers do the same. It is like they just don't care.
It is not like they are extremely busy at the times I go. The people behind the counter just ignore the customers, move comically slowly, and are often surly. The last few customers who came on were all very nice and made simple orders, but the counter person turned each order into a weird argument, misunderstanding their order and denying it. Maybe this part is a language problem?
It is a real shame, because this place used to be great, and the service was friendly and fantastic.
The one thing I can't take away from them is that the jerk chicken is still amazing. That is what keeps me coming back every once in a while hoping things have changed. I really want this place to fix the service problem. It would be a gold mine if it weren't for that.
If anyone there reads this, I would suggest that you put your hot sauce out on the tables. It is very good and really compliments some of the dishes.