The first time we were here was truly great - this last time was horrid. I have averaged the two (5 and negative 1) for the star rating, but the lasting impression in my mind is far worse. This time the service was extremely poor - we sat with empty water, no drinks and no food - only to have over-cooked pizza delivered when we finally got our food. The kicker was croutons on the salad ordered when we specified that a gluten allergy. They took the salad off the bill (which is good since we did not get the replacement until we were done) but it did not make up for the poor service or charcoal pizza. We were so disappointed that we will not be back, even taking into account our first visit (which was great). I could have gotten over the issue with the salad since everyone makes mistakes, but my husband who actually got to eat, is the most disappointed of all - and described the whole evening as a waste of a dinner out. Sad.