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  • Granted that they have just opened. However, they have several other outlets around town, so there is no excuse really. If you are up in the bustier ranges, skip this particular location. They advertise that they go up to size 42DD, however, the selection is pathetic. The young woman who was "helping" us, didn't even offer to measure my friend. She just took my friend's word for the size. Now, anyone who has ever shopped for a bra knows that different brands will fit differently - and this is supposed to be an upscale joint, right. The girl who has "helping" my friend get going to answer the phone and was walking around with a phone to her ear while looking for bras. Not classy. Then, when my friend was trying on bras, she was off talking to another girl who was plopped on a seat in the back, apparently texting to pass the time. I don't know if she was working, but she was not a pretty picture. I finally intervened and ASKED THE BOZO CLERK to measure my friend. We went from a 42 D to a 38 D - gee! I finally gave up and just went in with my friend and helped her to fit her bra. There used to be a magic bra fitter at Dillard's in Mesa who taught me everything about fitting a bra - and I thank her today for that. The service was so low-rent. It was not at all what I expected. I have gotten more help at Wal-Mart for crying out loud. The bra ended up costing 35 bucks - not unreasonable - in fact, pretty darned inexpensive, as I was expecting more expensive wares. But the whole experience was absolutely the pits. I mentioned this location at my pilates class, and as it turned out, two other women had similar experiences. One went out to Kirland Commons and said it was a much improved experience. She, and I, would never waste our time at the Biltmore location. We had to go over to the Hagen Daaz store and gaze at the chocolate to get over this disaster.
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