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  • Yep. That thing Erin said. Don't trust these people. I was sold French doors two years ago with screened side doors. Even when I bought them I had expressed concerns about having dogs who could damage the screens and was reassured that with a lifetime warranty that there would be no problem replacing them under warranty. After months of back-and-forth calling, even having a representative come out and evaluate and reassure me that the parts would be ordered and installed, I'm now back to square one being told that I would be charged for a visit to evaluate and charged for any work and materials to be done. Finally I'm being referred to the original manufacturer so I guess I'm a lot luckier than Erin and that my manufacturer is still in business!
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