Southwest Gas' rating is 0 stars, unfortunately that's not an option.
Their customer service is deplorable. Everyone from the phone reps, to the supervisors, to the techs have a poor attitude. The only reason anyone chooses Southwest Gas as their utility company is because we have NO OTHER CHOICE.
SW Gas wanted to give us an appointment for Tuesday Dec. 15th, knowing there were two toddlers in the home who couldn't properly be cared for without gas. It took two days and speaking to four different supervisors, on top of threatening to make a formal complaint to get a sooner appointment.
Make your complains to the AZ Corp. Commission at 602-542-4251 ; 800-222-7000