This team is pretty incompetent of doing a good job no matter how many chances they're given. First off, I had a windshield and passenger window replaced. After returning to my car the young gentleman not only used a screwdriver to pry my door open leaving a scratch on the wood grain, but he also got grease stains all over the inside of my car. After calling the warranty service line they initiated a repair for me but because of the neglect on my car I wanted to have the part delivered to my normal mechanic and have him install it, they said they would pay for the labor. So next day after arranging an appointment with my mechanic I come to find out I was lied to and they would deliver the part but now I have to come out of my own pocket to have a job done correctly that they were supposed to cover through my insurance. Finally weeks later I moved to California and the west minister location installed the correct door panel. Keep in mind I'm still working on getting the grease out of my car and I had to go to autozone to have them tighten my rear view mirror because it takes a special screw and the imbecile that fixed it in Phoenix didn't even bother to tighten it back on correctly. Not only will I never use any safelite service again but I will make sure if any of my friends ask me if they should use them that I will offer to pay for them to take their business elsewhere. That's how bad safelite is at their job. That I will pay my friends to save themselves the headache of working with safelite.