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| - We recently purchased our home and wanted to change out the lock-sets in 3 entry doors. I purchased the Schlage locks at Home Depot and shopped for a locksmith to remove the old and replace with the new. Three weeks earlier, I called another locksmith and had a questionable experience, where I just paid the EXORBITANT service charge and had the service tech leave. SO... I was hesitant to try another.
I did my "homework" and researched the YELP reviews. There are MANY locksmiths on Yelp with 4 and 5 stars... HOWEVER, I noted that Master Lock & Security has a lot more reviews (well over 65) and maintains a FIVE-STAR rating.
I called yesterday at about 5:00 p.m. and spoke with Carmon. He was very clear in explaining what the charges would be. FIRST, the service call charge is reasonable. SECOND, the charge per lock swap was reasonable... so, we set up an appointment.
He called in advance, as he said he would. He arrived very close to the "start" of his time window. Honestly, prior to his arrival, I expected to see a person closer to my age ;-) Carmon, presents himself in a very professional manner and is focused when he is doing the work.
I highly recommend Carmon and his company, Master Lock & Security.
THANK YOU, Carmon!!!
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