Why did I go here? I really don't know. This place was the most depressing nail salon. The nail techs are all sitting on step stools in the break room next to the bathroom. One young woman was blocking the door to the bathroom as I tried to enter and I had to ask her twice to move in order for me to get in there. Their products seem low-end and they use liners for their spa tubs which I have never seen at other salons. What a waste of money as they throw the plastic away after each service. The gel manicure light actually was uncomfortable and was hot towards the end of the service. I will not be back. The location is great, they seemed busy and one that note, their customers deserve the best quality products and excellent service, which they did NOT have.