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  • Buchanan Music is an authorized Takamine dealer and Russ is the guy that we've dealt with in the past year. He is completely awesome. Sometimes calling, whomever picks up the phone, if it's a woman, it's a bit hard to understand her, but as long as we get Russ there's no issues. He was our go to when we needed to get our Takamine replaced, Russ helped us so much in sending our guitar to KMC Music, but also receiving it, which is another story in itself. He made sure we got a good guitar this time. And about 6 months later, the guitar needed some adjustments and Russ did it. The guitar plays beautifully and we appreciate Russ' talent in working on guitars. You can tell he loves the instrument and is a master craftsman. We appreciate your work, Russ. Thank you for helping my husband develop his passion and love for the guitar.
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