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  • If you like Elitism, and rude sales people, and inflated prices this is the right place to go..... Very good selections which sucks because I won't be buying a single thing here after my experience today. After dropping off my Carbon Wheel to get a new tire fitted, and to be checked I bought a rear brake setup for my Volume, they had a few less expensive ones which seemed perfect for my commuter bike. After getting home I discovered non of the pieces fit, took proper measurements and came back to exchange for the correct pieces. What I got instead was major attitude from several of the employees, and they stated that my bike was probably not made right and a cheap piece and that all brakes were universal......what they got was me canceling my tire, and refunding my money for the brake. I drove right up the road to Tempe bicycle (whom I loathe but also have a lot in stock) who were miraculously able to have the very pieces I was looking for to get my brake setup, for much less.... Seriously this place blows donkeys and I won't be back here ever....it sucks because their repair staff seemed nice an knowledgable. Theres better places in town try Kore, REI, or Sport Chalet....or even online, Usually when you have inflated prices the way these guys do the customer service makes up for it.....in this case it does not. On a side note I am still fighting with them to get the $200 I spent there and immediatley returned it because I found the same product for $50 right down the road at Tempe Bike..... So far they have given me several excuses as to why they haven't been able to return my money as well as given me a bogus authorization number.....shady business practices from this company buyer beware.
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