Listen, this review is only about the late night casino floor. The bars- all of them, the diner, the cashier cage, the security, the rooms ALL exceed expectations.
Story short, the elderly, African-American late night pit boss, mustache, deep voice is SUPER disrespectful. I've been here a million times and he is never cordial. Truly think he is the antithesis of what the late Jackie Gaughan represented.
After this last Saturday I had to say something. The way this gentleman berated and scolded the new dealer in front of guests was atrocious. My dealer was like a scared child while the pit boss kept harassing him. I've seen him (pit boss) do this before a couple times with other newbies. The dealer was sweating and kept making mistakes seemingly out of nervousness. I found it disrespectful and distracting to the other players.
The El Coretz casino floor has less and less competition with Tony Hsieh buying up everything around E Fremont. They don't have a single slot machine to compete with for blocks now! Gold Spike doesn't even have gaming anymore. The casino will do just fine either way.
But they have lost me as a customer... At least for gaming.