I ordered a medium landscape hardcover as a gift for my mum...It was delivered 2 weeks after the website's delivery date after lots of follow ups. The shipping was returned to me however, but was not at all worth the stress as my mum was about to leave and had to be delivered on time.
I am also not satisfied with the cover, it is a dull and dark version of a relatively high resolution picture ...Not at all what you'd expect from a photo album which has bold colourful pages inside...