| rev:text
| - Came for the buffet on Saturday, 12/20/14. The staff here is extremely rude!!! We arrived around 4:30pm and printed a ticket that estimated our seating time for 6:13pm. The text message I received confirmed our estimated seating time and said that I would be receiving a text several minutes before seating. By 6:20pm, the gf and I were starving and decided to show up and ask about our seating. I asked one of the staff members (buff dude with no hair) where to check-in, and he had the worst attitude you could imagine.
This guy sounded miserable. I'm sure he was just annoyed by people asking him questions, but isn't that his job? I mean he just stands there, so what else is he getting paid to do? He didn't even let me finish and replied, "just wait in that line" as he lazily pointed to the line to check in. His words trailed off, almost as if he had fallen asleep while talking to me.
I wait in that line another hour before reaching Vesna. She was just as bad as the bald guy. I asked if there was a problem with seating since I never received a text message to return for seating. This was around 7:30 now - over an hour past our estimated seating time. She said, "Yeah, we're not sending text messages today." WHAAAT?! I got the first text message. Why the hell are you not sending the second? She said "We are busy. It's the holidays." It's supposed to be an automated system! Why are you telling people to wait for a text that never comes? This is ridiculous! Never an apology or an ounce of sympathy. She just said "everyone else is waiting too!" My point was that they should not be telling people to wait for a text if it wasn't going to come. Also, the estimated seating time just means you need to come back to wait longer. This defeats the purpose of having the automated system. It was a little past 8:30pm when we finally sat down. Yup. 4 hour wait.
The only Reason I am leaving 3 stars is cause the food was good. Some of the meats were over-cooked and over-seasoned, but other than that, the selection was awesome and our server was great. He made sure our drinks were never empty. The "holiday dinner" seemed to be almost identical to their regular menu. It just cost a bit more. It was $56.99. If you include tax and tip, you're looking at over $70-something per person. They say you can skip the line for another $25, but really, you're just waiting in a shorter line (with all the people that pay extra).
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