Fox Rent A Car in many aspects that matter, is awful. That transfer you make to another shuttle after riding your original shuttle to the airport car rental center is ridiculous. I was told it was to avoid some sort of tax, but I think the difference between Fox and most other rental car companies was only a few dollars. I would have gladly spent it if I had known. I highly advise anyone reading this to make the additional investment.
After the long, tedious, staggering line, when you finally make it to the person at the counter, they are so nice and helpful that it reminds you of the way customers SHOULD be treated. I dealt with a few different people here for various reasons and they were all so helpful and accommodating once I finally got to them after waiting in line.
Great customer service, awful waiting time and airport shuttle transfer (way too time consuming).
Would I book with them again? No. Do they have awesome customer service when you are finally able to deal with them? Yes. Fox Rent A Car just has too much working against it.