Upon arrival on my first visit I met Dr Schreiber who you can tell has a million things running through his head but still is able to maintain a smile. I also met his students. They were a pleasure and greeted me professionally yet friendly. He gave me an insight on my skin and gave me a routine to follow. He also provided the nitrogen cold treatment on my face which left my face feeling refreshed. Here i am four weeks later... for my second appointment. Still got the same type of hospitality. Warm and welcoming yet professional. He had new students this time around who did my follow up. They were a delight. My skin has improved drastically. The size of my breakouts have reduced significantly and while not 100% clear yet, it's definitely improvement! He also did a cortisone shot to the more inflamed areas of my face. Which was a 3 on a pain scale of 1-10. Before checking out we reviewed my routine and tweaked a few things to optimize results. That being said i will update and do before/afters once treatment is complete :)