Ladies (and men!) - unless you are absolutely set on the "cachet" of going to Holts Spa, I would give this a miss. Certainly there are a LOT of other better spas -- some in the Yorkville area too.
The services are ok, but the biggest beef I have is the scheduling. These people have no consideration for your schedule. They act like they are doing you a favor giving you an appt. PLEASE!! In this economic climate - you must be joking. No one has to --- and please Holts Spa - take note here - no one WILL put up with this!!!
Twice I booked with them, and both times they rescheduled me for some issue of their own. The first time I thought ok -- give them a break and I had a gift certificate, so had no choice. But the second time, sorry folks - I'm done.
I mean both times I was booked weeks in advance and then 3-4 days before my appt they call and tell me that for some reason or another the technician is not available, and I will have to move or cancel services.
Well guess what -- I cancelled and my friend who also was booked - cancelled. We found a much better experience down the street - they took us at our timing and in a much better environment too -- so sorry Holts Spa -- you lose!!!