I don't usually write complaints but last night really irritated me. The deciding factor on visiting Spicy Mafia for dinner was that they were advertising 20% discount your entire bill if you post on social media (there was no fine print or exclusions anywhere on the website). Both myself and dining partner got their mini personal hotpots. As we finished we asked for the bill and mention that we posted on social media for the 20% off. The server proceeds to tell us that the 20% discount is only for their new menu item which is the DIY soup noodles.
I go back on their website to double check, just to make sure the I didn't misread or miss something and again, there was no fine print anywhere. The server wouldn't honour the 20% discount, I paid unhappily and left.
If it weren't for the 20% discount promotion I saw on their website, I wouldn't have even chosen to eat at Spicy Mafia. The food was average, nothing special. I got the regular spicy soup base which was mouth numbing, I couldn't taste 80% of my meal but the regular pork broth was okay.
I wouldn't say the service or food was bad but I wouldn't go back anytime soon. I would much rather eat traditional family style hotpot from Kim Tao.
I still feel somewhat scammed.