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  • Oh Royal Palms, how I love thee so!!! We were just at RP this past weekend and thoroughly enjoyed this place. Situated close to the Camelback mountains, when you enter through the gates you feel as if you are entering a Spanish mansion. From the moment you pull up, the valet team are all over you making sure you and your luggage are properly taken care of. Every single soul that I met who worked here was exceptional, courteous and went above and beyond. I was quickly checked in and given all of the information that I needed. Afterwards, the bell man/valet come to escort you to your room with a quick overview of the property. After walking me to my Terrace Casita Room, he did everything from lay out my suitcase to fill my ice bucket. The best thing about their wonderful service is that all of the tipping (except restaurant & spa) is included with the resort fee ($30 per day). The room (210) was marvelous! We enjoyed the soaking tub that was so deep, I kept slipping under water =) as well as the huge shower, comfy king sized bed and our nice little patio. We had a chance to take a swim in the pool as well and while there were several people out, it wasn't too crowded just yet. I love their turn-down service (when do they even come in?!?), the yummy candies and bottled water they leave bedside and the concierge. We booked last minute reservations through Mona at a swank French restaurant (separate review) and had no issues. We were even given a complimentary glass of champagne as thanks to her sending us over. I genuinely loved just about everything here. The grounds are quiet and well appointed and the hotel is close to some great shopping and fine-dining. If I had to fuss it would be to say that our toilet in our bathroom kept running. After a couple of jiggles of the handle it was all fine so no real complaints there. We also went to T. Cooks Lounge around 10pm one night but was a little disappointed that we missed the live entertainment for the night. The food and drinks there were just okay and we ended up sending one item back (smoked brie). The drinks were a little watery but our bartender was super nice. I cannot wait to plan another trip here once the weather cools down a bit. This would also be a nice place to head to once all of the kiddies are back in school.
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