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  • This place is the poster child for poor customer service. I went here to purchase an accessory for my smartphone. I was not greeted at the door by any of the eight store employees. Granted three were actually helping other customers. Two employees were adjusting phone displays which left three employees to acknowledge the existence that someone had stepped into the store. I continued back towards the accessories and proceeded to look at the accessory that I came into the store to purchase. I then waited in the hopes that someone would acknowledge me. I even made eye contact with store employees. Still nothing, I decided to exit the store with my daughter. When I was walking out I stated to the employees at the counter, "Thanks gentlemen". They then acknowledged me. That upset me more than anything. I attempted to voice my discontent when a gentlemen who looked more like a tattoo artist than a retail employee turned and just walked away. Another gentlemen, that's a stretch, just proceeded to talk over me and stated I should have just approached him. What? You work in customer service. You need to be active. I went to the Chandler mall store and they were great. Avoid this store on 54th as if they all have the plague. The difference between the two stores was in the employees - Chandler Mall (professional), 54th Street (Bouncers at a dive bar)
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