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  • I'm very cautious walking into "big box" retail centers because I don't want to be sold on something I don't need. I came her a few weeks ago because I ran over a nail and needed a simple plug to repair the small leak. One of their managers greeted me and looked at my tire right away. After his inspection he told me that my tire is too old and the tread was cracking away from the tire. He suggested I replace the tire because it was too worn and fixing it wouldn't be worth it. I quickly declined his offer because I thought he was just trying to make a sale and I left. After doing some research and speaking with other wheel and tire technicians they all agreed that the tire was too worn to be fixed. I found a small tire shop to plug the hole and I went on my way. The very next day my tire was flat again and the slow leak wasn't fixed. I was warned that this might happen due to the condition for the tire. So I went back to the same Discount Tire and bought two new tires. I spoke with the same manager and apologized for being stubborn and not taking his advice. He ended up giving me the same deal as before and the service was really fast. I'm now fully confident with the honesty and service at this location. I will defiantly be coming back.........Thanks Mike!
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