It was ok. I got on the shuttle at LAS and it took forever to leave. On the ride back from hotel to airport the shuttle was about 10-15 min late. I was traveling alone so the $14 round-trip was a savings for me but if u are trying with another person it's way better to get a cab so it's quicker and less expensive. The seats are the shuttle are rigid and uncomfortable so good thing the actual ride is quick.