This place is literally the worst. After my boyfriend and I booked a deep tissue couples massage one of the therapists stated he doesn't do deep tissue. We had to leave and come back and only got an appointment one month later. This time when we came back they promised us deep tissue. The therapist Liliana who they claimed was deep tissue was rubbing my back with oil and shaking my legs. That's it. I also clearly stated to her prior to the massage that I like high pressure. There was zero pressure to the massage and when she asked how it felt I told her that I thought it was going to be a deep tissue. She then said she would increase the pressure but didn't so I had to end my session early. When I told them at the front desk that the pressure wasn't even close to a Swedish massage, Theresa W. who said she was a manager, stated she was deep tissue but she just had a different style. I tried explaining that there was no pressure at all and she kept repeating that she was deep tissue. The customer service is awful and this place is too expensive to have oil rubbed on your back. What a huge disappointment. I left with my back hurting more than when I came in. It's not the therapists fault, however when a customer states that they want deep tissue, has gotten deep tissue in the past and had to come back for another appointment because a previous therapist didn't do deep tissue it's kind of a no brainer. There wasn't even an apology from "the manager".