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  • Super rude tellers! I tagged along earlier while my friend and her kid while they made a car payment. I had to deposit a check from one of my tenants anyhow, so it worked for me. They went through the drive through initially, but just as my friend pulled up and started talking to the teller her two year old started screaming. Not exactly able to balance quieting the kid with filling out the deposit form and talking to the teller, she ended up pulling around to the front to go inside. The kid is consoled, but what do we hear when walking inside? The drive through teller is talking smack about my friend to one of the other workers. Something about how it was "so rude" for her to pull away before finishing the transaction. Excuse us for having a kid with us who can't time her outbursts more conveniently. That's awkward.... And it's all completely out of line. Seriously, Customer Service 101: Don't put down your customers when there's a non-zero chance that they could be standing right behind you. Two stars for this location. I love UWCU, and I've had other, better experiences here in the past, but that comment in a semi-public area is really poor customer service and is pretty inexcusable.
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