A little mishap in the beginning with ordering the hair for extensions but what a turn around with Crystal at the front desk!
Crystal kept me calm and truly elevated my first experience with Pico M. She was creative and quick on her feet in fixing my hair order dilemma and now I will be able to make the flight with my new hair ;)
Crystal also impressed me with her knowledge of hair care with the extensions which truly amazed me especially for working the front desk.Thank you Crystal and Letty for doing all that it takes to please a difficult guest like me ;)