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  • I have used Wade Heating & Cooling twice, once for a furnace repair and more recently, for an A/C repair. The most recent repair proved that they are still honest, professional and convenient. With so many horror stories out there about companies with flashy trucks and prominent billboard ads, its nice to know that Wade is the real deal and that you can trust them. First, when I called, a human answered the phone and helped me. No voicemails, no phone system, no run around. I called in the morning, and was promised that someone would get to me that day. They did not schedule a specific time or a block of time, but rather promised to call 20 minutes ahead of arrival. Hey! A company that values and respects my time. Awesome! They called later that afternoon (I was able to go to work and just leave when needed. So convenient.) and gave me an arrival time. The technician called to let me know he was running late (HUGE thunderstorm and he was only 2 minutes late. Again, respectful of my time and good communication). The technician was clean, friendly and professional. Sounds weird to have to point that out, but that has not been my experience with other companies. Most importantly, he took the time to properly diagnose the problem, explained what was going on and quoted me the cost, and then charged me what he quoted me. CHARGED ME WHAT HE QUOTED ME. Again, seems odd that I was surprised by that, but other companies invent all kinds of other things to add to your bill and put pressure on you for things you don't need. The A/C is blowing cold again. So Wade didn't scam any extra money from me, but they did get a loyal customer. Guess who I am going to call when my ancient furnace and A/C system finally craps out? Wade Heating and Cooling. That's who. And guess who I am going to recommend wherever I can? Wade Heating and Cooling.
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