Update on last review. Owner reached out to me through a personal message. I called and spoke with him on the phone. He apologized multiple times and informed me that the manager that I had dealt with no longer works at the store. He also said that jersey mikes has very strict standards when it comes to making sandwiches and salads. Dan (the owner) offered to buy my lunch or dinner next time that I was there. Dan was a super nice guy when I spoke with him and I'm happy he reached out to me because I love jersey mikes and was very upset that I had an experience like I did. Can't wait to go back to one of my favorite sandwich shops.