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  • HORRIBLE. HILTON/DOUBLE TREE SHOULD BE ASHAMED TO HAVE THEIR NAME ON THIS PROPERTY. At check in they gave me a double room even though I confirmed a king and called yesterday to reconfirm a king. Didn't know it was a double till we dragged luggage up flight of stepS cause couldn't find elevator. Had bellman rescue us from this location and he got lost trying to find elevator. From desk had two other 2 kings, one on first floor facing street or another one second floor nowhere near elevator. Only one room with bed and two chairs. Where is the suite? Husband trying to get on wifi but not working. Talking to tried party provider trying to get it to work. They are having problems. Maybe router doesn't work at end of property? What a disaster. He has work to do. Will update this as the disaster continues. Room is ugly and horrible. Hotel is ancient. Update. Checked out and am staying at a much better property for same price.
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