BE CAREFUL WHEN PLACING BULK ORDERS HERE.
Did you know you can place bulk orders online for food storage here? Well I did. And then I realized I made a few mistakes so I called the store directly to let them know to cancel it. Sandra assured me the order would be cancelled no problem. Four days later I get a voicemail from them saying my order had arrived. I called back and said I'd asked to have it cancelled but that I'd probably be doing a corrected order sometime soon. Jamie impatiently told me that no one had told her to cancel the order and asked a little rudely for me tell her exactly when I'd be reordering because she wanted to get the goods out of her back room. When I told her the time frame she said to call her directly with the order so duplicate goods wouldn't be sent in. Being a team player sort of person I dutifully did just that.
Fast forward a few days (this is becoming a novel. Sorry!) and I go to pick up my order at the designated time. I'm left sitting at customer service for quite awhile till the head clerk comes to tell me they only have part of my order. I asked why I hadn't been called and he said he was sorry but he and the bulk order lady weren't aware the modified order had even existed. They apologized profusely and said they'd order the stuff right away and it'd be ready by Thursday. Okay fine.
The next day I get a call from Jamie saying she was placing the order but it wouldn't be in till Friday. What the heck? Okay FINE.
On Friday I call before driving in asking them to please have the order ready to go at the front since I'd have my two toddlers with me. Sure no problem! I get there and everything is ready to go and the checkout lady was very kind. That's where the two stars comes from. I get back to my house and realize that that order seemed more expensive than I'd originally calculated. I got out my receipt and sure enough I'd paid $80 more than I was supposed to. So now I get to figure out what they sold me too much of and take it back.
Three visits with two kids under three sucks. The communication at Winco (with each other and myself) sucks.
Also Jamie is not to be trusted. Avoid Jamie.