I was so excited... could not wait to visit the new store. I have been a customer of the S Rainbow Blvd store & love the service there. But my visit to this new store was very disappointing. The 1st thing the salesperson asked me was will your dog pee in the store? She told me if my dog pee on anything I will have to pay for it. (I have a 3 year old, Female, Certified Therapy Dog.) I told her my dog is potty trained. Then she went on to tell me since "your dog is not on a leash she may pee on things in the store." I showed her that my dog is on a E-Collar than she rolled her eyes to another employee in the store about my E-Collar. I love supporting any animal businesses. I also love spending money on my dogs. I was so ready to spend some money in this store but now I will shop somewhere else.