The manager/owner/employee was very attentive and informed us that the ice cream is all natural. (Extra points) As first timers, he gave us a "buy 5, get 1 Free" card and said we could add as many toppings as desired with out any extra charge, this one time.
I see a lot of reviews complaining about cost and time of process. I'm here to tell you...if you're cheap and like soft serve ice cream DO NOT come here...not for you! More for the connoisseur that appreciates the artistry and craftsmanship of this experience both as they're making it and as you're eating it. I'm sure if this was in Scottsdale, people would not complain about it being $6.50 a pop.
I got a Crazy Monkey and it was absolutely delectable. The ice cream is the right amount of sweetness and the Nutella and banana pairs so well with it and adds a wonderful texture. My boyfriend got the Panda Bear and fully enjoyed his as well.
I'm not a huge fan of ice cream but I gobbled this thing down. Customer service was A-1! 5 Stars!