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  • Considering earlier positive experiences, I was gravely disappointed. First off, you claim you have a full bar, yet you couldn't make a blood and sand. Then when I asked the waitress for a sazarac, she replied that she had no idea what that was before even consulting with the bar. When she did talk to them, they had o idea what it was either. Come onnnnn, thats America's first cocktail. Standard drink. I'm female and fresh out if college, and even I know what it is. A good bartender would've looked it up on their phone or have had a cocktail book stored at their register. After the huge ordeal, I succumbed to the firefly martini... It had tequila so I was good... For the time being... My mom had specifically ordered a medium burger. Not only was her burger late coming to the table, it was also a brick. When we told the waitress, she looked so annoyed with us, grabbed the burger plus my mom's fries, without asking. The very insincere manager came over to tell us he took it off the bill, and offered to grab us something else. Anywhere else would've comped the burger and whatever else we ordered for her wait. My fish and chips were decent... Not mind blowing. Extreme oreo cheesecake was far too sweet. Considering all the mishaps and the fact it was my mom's birthday, we would've appreciated a comp'ed cheesecake... But I guess the big bad corporate cheesecake factor is far too big for some good old fashioned service... Or at the very least, a happy birthday.
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