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| - I've been back a few times since my first initial visit. (I actually forgot to check-in during those return visits, so ignore what Yelp says to the left of this revised review, lol)
I think the issue with the slow service that seems to be what most people complain about occurs when you're seated upstairs as there isn't always a staff member up there. I've sat both by the bar, upstairs and in the room immediately to the right when you enter the restaurant. Service was way better on the main floor as it's easier to flag a staff member down. Upstairs, not so much... This has happened to me and it may not be entirely what others have experienced. On one occasion, it took about 10 minutes after seating down that someone finally came upstairs to take our order. Most restaurants would have a wait staff approach a table within a minute of diners being seated, to take their drink orders at the least or even bring them some water.
Anyway, on my return visits I've had their other samplings such as the lobster grilled cheese, raw oysters on $1 oyster nights, the poutine and steak. All top notch in my opinion. I find their menu for a gastropub most appeals to me and has the right mix of meat and fish from pork, beef to even tuna! This place is definitely not for vegans, which to me, is great because I'm a carnivore 100%!!
As the Wilcox approaches the busy Christmas season, I hope they can tighten up the service issues a bit, especially that pesky 2nd floor. I'd place a staff member up there permanently on busier nights just so diners don't feel so neglected.
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