Went to Draft House for dinner with the family not thinking about it being St. Paddy's day. When we arrived we were prepared to leave but decided to see what the wait time would be... hostess said it would be 20 to 30 minutes due to a family of 11 before us ( I mentally added 10 minutes for the just in case ) so we decided to since it would take about the same amount of time to go somewhere else & eat we chose to stay. After 45 minutes and at least 4 - 5 other parties being seated before us when I inquired with the manager was told that we she didn't have a table big enough for 6. Once seated the busser was prompt in taking our drink order & he was quick to get them, we ordered an appetizer at that time with him, the waitress finally came by our table to let us know she had put that order in and it would be out shortly we did not get the opportunity to tell her we were ready to order so we had to wait another 20 minutes for het to come & to take our order. All total it took 30 minutes in between ordering & getting food orders. Did not get refills on drinks. Food was not the best ( have had worse but have had much better ). By the time we were ready to leave I had to go track down the manager to get our ticket to pay. She did apologize for making us wait to be seated & did discount the meal ( which was considerate of her ). I did tip the server but if she would have been as attentive to us as she had been the big table seated after us her tip would have been better. When it is busy we do take into consideration when evaluating our service that we receive and do try to be patient, unfortunately even keeping those things in mind and have been loyal customers of Big Dogs in the past I am sorry to say that dinner today has fallen way short of what we used to have. Still not sure if we will go back, time will tell.0