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  • TERRIBLE- How it has a 4 star rating is beyond me??? Clearly the reviewers have not had the amazing authentic Mexican food around Calgary? This place was awful and service worse. I walked in and ordered my food, I had a joke with the owner about his being happy I wanted it spicy, tipped him and then I got my food. The food was awful, but the treatment I received when making a complaint that my quesadilla was soggy as it was in a pool of soupy water and I couldn't even pick it up nor cut it, there was no cheese, the chicken and bread were stale and the lettuce wilted, he not only refused to give me money back or offer a different plate, he and his coworker (wife possibly) proceeded to insult me. They said I was rude since" I walked in the door"?? I explained how that was not true and I only wanted a refund and reminded them of our jovial conversation when I walked in the door. I cannot urge you enough to stay away from this establishment not only for the stale runny food, but for the downright false accusations and poor service. I have been to many Mexican establishments in Calgary as it's my all time favourite food and have been very pleased with authentic Mexican restaurants (this is NOT authentic and puts other establishments that DO serve authentic the wrong impression), but this was not only awful food but it was incredibly disheartening the treatment I received when making a valid complaint. http://www12.albertahealthservices.ca/health-inspections/SearchServlet?direct=search&letter=&name=el+charrito&address=calgary&municipality=&community=
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