I love this place because it's huge and there are so many things for my kids to check out. The slides are always exciting and fun. Not much for under 12mo babies to do besides the shallow ball pit in the front, but sometimes big kids take over this area and becomes a bit dangerous for babies to be in. Staff members are usually very nice too.
I took one star off for their food court. They have their open-cased drink display on the floor by the register. It's at RIGHT WHERE THE KIDS CAN REACH THEM. Kids can grab drinks without asking adults for assistance. I hate this because my kids (only 24months old) will just walk up and grab chocolate milks and start drinking it and i end up having to pay for them. They should keep these items in an enclosed case or somewhere above the counter so kids cant just go and grab them... unless they are giving them out for free :-/ my kids can go through bottles and bottles of chocolate milk and i dont want to pay for all of them.