The service here was good. Our server was on point by coming around at the right time and making sure we were OK and never had an empty drink. The reason they are getting 2 stars is for the food. I ordered the cilantro chicken and what I got was 2 frozen patties that looked like something you would get from McDonald's , smothered in a heavy cream sauce. For the price, I would expect better quality food.
My recommendation would be to go to another restaurant for the money. Charlotte has better options for what you spend at this place.