I frequent Nordstrom cafe for lunch almost once a week. Although the food is outstanding, the service is what keeps me loyal. Each time I go, an employee named Rick recognizes me and immediately takes care of me and my guests like a 5 star dining establishment. He is attentive and always remembers what we drink etc. I have never seen such a dedicated employee who clealry cares about his customers and takes the upmost pride in his job, He always makes our dining experience remarkable. I highly recomend visiting this wonderful cafe and if you are lucky, Rick will be your server. He really is a gem!!!!