The only thing this location can get a star for is the fact they are actually a Starbucks and serve Starbucks products. Even then, they sometimes don't get that right. Service is painfully slow, friendliness is hit or miss, same with accuracy of order. Please, Starbucks, find someone who runs a great location and move them here. Or, open another Starbucks between my home and work. Most of the time now I just go to Perk Up in Southern Highlands, but sometimes you just need a Starbucks. (PS, Perk Up is not fast, but faster, and they have the best Chai on the planet. Friendliness is always above board. It's my favorite absent a quality Starbucks.)