The quality of the pizza is good, and the concept is great, but the employees are awful. Manager was yelling at one of the employees in front of customers, the girl making our pizza walked away for a few minutes to do something else mid way through making it, forgot to put cheese on the pizza, and then I had to ask them to put it in the oven after it sat there a few more minutes. It took about 15 minutes to get in and out of there in total due to their incompetence