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  • This place is the worst. The only thing that was good about my buying experience was the salesman. He was polite and very professional. As for the sales manager. That dude was so rude and condescending that I refused to deal with him, and had to speak directly with the GM. The finance department is a joke, to worried about trying to be your buddy then doing what needs to be done. And don't even get me started on the service department. New truck need an alignment. Took over 4 hours, granted 3 of those hours was the service department looking for my keys. Which the tech just decided to stick in his pocket. If you can avoid this place I highly recommend it. There are better Ford Dealerships in the valley, I would go there. On a side not Peoria Ford and Surprise are one in the same, so be warned. I'll drive further away for service to another Ford dealership/service center than go back to this goat rope.
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