Terrible stay right from when we pulled up in our car and there wasn't anyone to help us with our bags. They didn't have bell boys to help out, and no trolleys (what hotel doesn't have any trolleys). There weren't enough people to help with check-in either. The room was a strange shape and despite there being a long wide hallway, the bathroom sink and front closet were crammed together and the door to the shower and toilet opened outward knocking into the sink area as well. The decor was trashy and dated and the walls were paper thin. We had several rowdy people around us and had a terrible night sleep. We finally called the front desk at 3am to send someone up and after 45 minutes they did send up security. We were in the north tower and will not be staying there again.