I bought my wife's engagement ring here about a year ago. Designed it with the onsite jewelers and felt very happy the entire time. I picked the ring up and there was a huge mistake. No big deal, they said it will be fixed. The problem was that I needed it that day for a trip I wS taking and planned proposing. Again, no problem. We will get it done. They did, and ever since that point have offered great device. Bought our wedding rings here as well. I recommend this place to many people and nobody has been disappointed.