I got a flat tire late one night, and was looking up places with great ratings to take my car the next morning. The next morning, I was able to get my spare on, I called Norris to see if I could get in that day. I was greeted very kindly on the phone and received phenomenal customer service in person when I was able to get into their shop. No appointment needed that day. They patched up my tire, and put it back on my car within 20 min. They were very reasonably priced at $16 to patch the tire.