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| - Not without its inconsistencies, the Scottsdale Hilton Resort is an elegant and beautifully appointed hotel in a location convenient to both Old Town and the local highways.
The front desk and concierge service are absolutely top-notch, customer-centric and on their game. The little details are tended to; good coffee and flavored waters in the main lobby, outstanding poolside bar service, thick cotton towels and robes and clean public areas among them. In fact, so much attention is given to hosing-down the outdoor concrete that you would never suspect that the area has a water shortage.
Rooms were right-sized, neither spacious, nor cramped, and attractively furnished. Water pressure was good on the first floor, but temperatures were extremely inconsistent and variable. Beds appeared to be a bit old and not as comfortable as in most Hilton properties. The available television stations were at least a decade behind current tastes, but high-end LG flat screens were appreciated. WiFi bandwidth was outstanding, and didn't require constantly repeating a log-in process.
The Scottsdale Hilton Resort has two restaurants, an independent Fleming's (a top-tier chain steakhouse) and their own Blue Fire. While I found the food at the Blue Fire to be adequate, I believe that the other members of my family will disagree. Service is amateurish and slow, while prices are high. No worries, however, as there are dozens of places to eat within an easy walking radius.
We checked-in as a family of four, yet received only three sets of towels. The front desk was apologetic, and promised that additional towels would be delivered shortly. Three hours later we called again and the extra towels arrived within five minutes. Yet for each of the two remaining days of our stay housekeeping brought only three sets. It is an attention to details like this which separate "very good" from "great" motels.
There is plenty of free parking, but the campus is very large and long walks may be necessary if you don't park near the closest entry point to your room. Our room had a locked refrigerator, which I'll assume to be a cash bar feature, yet we were never offered the opportunity to obtain a key.
We enjoyed our stay at Scottsdale Hilton Resort, and at $119/night found an incredible irony in the fact that the least expensive of the three motels on our cross-Arizona vacation was clearly the best.
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