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| - I recently decided to give Can't Stop Smokin' a try after hearing good things from a co-worker (and the fact that they were running a Groupon special also helped!). I ordered a family meal to go. The girl who took my order over the phone was pleasant, however she didn't seem very knowledgeable and after I gave her my whole order she said "Let me make sure we have everything you ordered....we've been running out of stuff a lot lately!" I feel like that is a really weird thing to tell a customer, but ok...thanks for checking! I was placed on a short hold and she returned to tell me that YES! they had the 4 things I ordered in stock! Ok, then!
I accidentally pulled into the parking lot of Rudy's barbecue, which is right across the street, and the place was packed! I realized I was in the wrong parking lot and quickly crossed over to Can't Stop Smokin', who's parking lot was completely empty. Bad sign. I entered the restaurant and there was only one other person in there who was placing an order at the meat counter. The man behind the counter seemed bored senseless and was not even attempting to provide any kind of customer service. I stood around for a moment before a girl walked up to a register and asked if she could help me. She was pleasant and quickly went to the back to grab my food. Before she came back, the other customer finished placing his order and his food was brought to the register. The girl subsequently returned with my food but seemed baffled as to why there was someone else's food at the counter. She had to call another worker over to solve the "dilemma" and it took both of them to figure out how to proceed. I was finally able to pay (with my Groupon..if not for the fact that I had already purchased the Groupon, I probably would've just went to Rudy's) and sent on my way. While Can't Stop Smokin' is about 10 minutes from my job, it was a 30 minute drive home. Halfway home I thought "I should probably check to make sure everything I ordered is in this bag!" (my own fault for not checking at the restaurant, I suppose) and I realized one of my sides wasn't there. I didn't feel like going back, and since I paid with a Groupon, I figured "Oh well", but it's a little annoying that I only ordered 4 things and they managed to forget one of them!
All of that being said, the food was pretty good. If I had to recommend a place, I would prefer Joe's Real BBQ or even Famous Dave's over this place, but it wasn't bad food. Had it not been for the quality of the food, I would've only given this place 1 star. But I doubt I'll ever go back...
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