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  • Biggest nightmare!!! Geico has put me and my family through the ringer for an accident that wasn't my fault!! My wife was at a red light and got hit from behind. The other guys insurance wanted to total it but the guy didn't have enough coverage I had GEICO and thought they would take care of me. Instead they have put my family and I through the worst experience ever. They are doing a whole new frame new bed new front end moving the cab to a new frame and fixing the damage to the cab. Over $22,000 in work! They over inflated the value of my vehicle so they didn't have to total it. I told them I didn't feel safe having a body shop "build me a truck" because basically that's what they are doing and I was told the " the safety of my family isn't his job or responsibility he just determines if it's totaled or not. The body shop said it would take 3 months to fix after they got parts. GEICO took my rental away b4 the first part arrived leaving me with a $1,300 a month rental bill. If your looking for insurance look elsewhere as soon as my truck is done I am dropping Geico and telling everyone the biggest nightmare they gave me! They could have totaled it a month ago and my wife could have been in a new truck and this would all be behind us. But no they wanted to screw the customer and drag it out to try and save a $1! I have been told that I would get a call by end of business 4 days in a row now still no contact. Just got to show the customer service level. GEICO
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