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  • I used to think very highly of Bobbie's Flowers. They used to have amazing customer service and would go the extra mile to deliver great arrangements and experiences. But they have turned way more commercial and less customer-focused. I ordered a Mother's Day arrangement and it was delivered by a rude, sweaty man who complained about not receiving proper delivery information from the main office. The arrangement was missing all the auxiliary components I had ordered - chocolate and balloons. When I called back, they agreed to re-deliver - and sent half-full, droopy Mylar balloons that deflated completely by the end of the day. When I called back to complain they were unsympathetic and highly transactional. The old Bobbie's would have jumped through hoops to make things right. I've ordered from this company for years - but don't think I will do business with them again.
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