Greedy, Greedy, Greedy
Stopped in to have a slight crease steamed out of my Borsolino and also to look for another Panama. After spending a few minutes steaming my hat, Watson showed me his stock. I told him I'd think about it, and asked how much I owed for the steaming.
I was absolutely shocked: $25.00!!!! The only thing this marketing and customer loyalty genius accomplished was to guaranty that I will never buy from him and will tell anyone who will listen to avoid this shop.