I have used Mr Rooter in the past and they always impress me. Today's problem was a main drain clogged, which required the toilet to be moved. Since Travis M found the problem was cracked pipes and not roots as I thought, he strongly suggested replacing the cracked pipe. We have planned to do this for the last bit, so we aren't hesitant to do it this time. While the pipe replacing job is on the expensive side, it will save us from calling back to move the toilet and do another round of scoping. A really nice gesture was waiving today's job for going ahead with the pipe replacement. I would have paid for both jobs without thinking about it. I hope that tomorrow's job goes over as well as today's.
Time wise, Travis showed up after 3 hours of me calling, which isn't too bad, pretty typical in my books. The whole job took about an hour, which isn't too shabby.
Thanks again Mr Rooter.